Performance Measure

Number of complaints received from system users about inaccurate or missing information.

Associated Objectives

Increase the accuracy and completeness of traveler information posted (on variable message signs, websites, and/or web 2.0 technologies) by reducing the number of incomplete and inaccurate reports by X percent in Y years.

Service Packages that Support the Performance Measure

PS10-Wide-Area Alert
PS14-Disaster Traveler Information
PT08-Transit Traveler Information
TI01-Broadcast Traveler Information
TI02-Personalized Traveler Information
TI07-In-Vehicle Signage
TM06-Traffic Information Dissemination

Associated Goals

Achieve a significant reduction in congestion
Improve the efficiency of the surface transportation system
Develop a transportation system that supports travel and tourism

Planning Factors

D. Increase the accessibility and mobility of people and for freight;
G. Promote efficient system management and operation;
J. Enhance travel and tourism.

Source

Planning for Operations Desk Reference