Performance Measure

Percentage of customers satisfied with region's freight management practices.

Associated Objectives

Increase ratings for customer satisfaction with freight mobility in the region among shippers, receivers, and carriers by X percent in Y years.

Service Packages that Support the Performance Measure

CF01-Carrier Operations and Fleet Management
CF03-Electronic Clearance
CF04-CV Administrative Processes
CF05-Commercial Vehicle Parking
CF07-Roadside CVO Safety
CF08-Smart Roadside and Virtual WIM
CF11-Freight Drayage Optimization
CF20-International Border Registration
CF21-International Border Electronic Clearance
TM23-Border Management Systems

Associated Goals

Improve the national freight network, strengthen the ability of rural communities to access national and international trade markets, and support regional economic development

Planning Factors

A. Support the economic vitality of the metropolitan area, especially by enabling global competitiveness, productivity, and efficiency;

Source

Planning for Operations Desk Reference