Physical Object: Intermodal Customer System

ICS Intermodal Freight Customer Support

Overview

'ICS Intermodal Freight Customer Support' provides customer support for intermodal freight shipments. It supports load matching to book optimal carriers for outgoing shipments, manages shipping contracts and payment, and tracks the shipments from pickup through delivery to the recipient. This functional object interfaces to all the systems that manage, support, and monitor the shipment on behalf of both shippers and recipients, including systems that regulate trade and enforce customs. It monitors and logs activities associated with border crossings, enforcement, and other events that affect the shipment.

This functional object is included in the "Intermodal Customer System" physical object.

This functional object is included in the following service packages:

This functional object is mapped to the following Functional View PSpecs:

  • None

Requirements

# Requirement

Information Flows

Source Flow Destination
Border and Port Administration Center clearance notification Intermodal Customer System
Border and Port Administration Center expedited clearance information Intermodal Customer System
Border and Port Administration Center expedited clearance status Intermodal Customer System
Commercial Vehicle Administration Center border clearance status Intermodal Customer System
Commercial Vehicle OBE freight delivery status Intermodal Customer System
Fleet and Freight Management Center available truck capacity Intermodal Customer System
Fleet and Freight Management Center booking status Intermodal Customer System
Fleet and Freight Management Center freight breach Intermodal Customer System
Fleet and Freight Management Center freight transportation status Intermodal Customer System
Freight Distribution and Logistics Center booking status Intermodal Customer System
Freight Distribution and Logistics Center container availability status Intermodal Customer System
Freight Distribution and Logistics Center terminal reservation Intermodal Customer System
Intermodal Customer System customs information Border and Port Administration Center
Intermodal Customer System expedited clearance registration Border and Port Administration Center
Intermodal Customer System manifest data Border and Port Administration Center
Intermodal Customer System trip identification number Commercial Vehicle OBE
Intermodal Customer System available loads Fleet and Freight Management Center
Intermodal Customer System breach response Fleet and Freight Management Center
Intermodal Customer System freight transport booking Fleet and Freight Management Center
Intermodal Customer System freight transportation status Fleet and Freight Management Center
Intermodal Customer System intermodal payment information Fleet and Freight Management Center
Intermodal Customer System available loads Freight Distribution and Logistics Center
Intermodal Customer System freight transport booking Freight Distribution and Logistics Center
Intermodal Customer System freight transport payment information Freight Distribution and Logistics Center
Intermodal Customer System terminal reservation request Freight Distribution and Logistics Center
Intermodal Customer System intermodal payment information Intermodal Terminal
Intermodal Customer System available loads Rail Operations Center
Intermodal Customer System intermodal payment information Rail Operations Center
Intermodal Customer System freight traveler information preferences Transportation Information Center
Transportation Information Center freight-specific traveler information Intermodal Customer System

Standards

Currently, there are no standards associated with the functional object itself though the interfaces may have standards associated with them.